Privacy Policy – 777cm Online Casino

1. Data Controller

777cm is the data controller responsible for personal data collected through the 777cm Platform at 777cm.club. All enquiries regarding this Privacy Policy or your personal data should be directed to the 777cm Data Protection contact at [email protected].

2. Data We Collect

777cm collects the following categories of personal data:

2.1 Identity Data

• Full legal name as it appears on official documents;
• Date of birth;
• National identity number (CNIC for Pakistani players);
• Copies of identity documents submitted during KYC verification (CNIC, selfie photographs, proof of address).

2.2 Contact Data

• Pakistani mobile number (used as primary account identifier);
• Email address (where provided);
• Residential address (for KYC and correspondence purposes).

2.3 Financial Data

• Payment method details (JazzCash mobile account number, Easypaisa account number, bank account details, card numbers — stored in tokenised form only);
• Transaction history including all deposits and withdrawals;
• Account balance records.

2.4 Gaming & Betting Data

• Complete game history including all bets placed, games played, outcomes, stakes, and winnings;
• Sports betting records including cricket, PSL match betting, and all other sports wagering activity;
• Bonus and promotion usage records.

2.5 Technical Data

• IP address and geolocation data at time of each login and transaction;
• Device type, operating system, and browser information;
• Session duration, page navigation patterns, and click data;
• Cookies and similar tracking technology data (see Section 7).

2.6 Communications Data

• Records of all communications between you and 777cm support, including live chat transcripts and email correspondence;
• Responses to surveys, feedback forms, or promotional participation where provided voluntarily.

3. How We Collect Data

777cm collects personal data through the following means:

• Direct submission: Data you provide when registering, completing KYC, making deposits or withdrawals, contacting support, or participating in promotions;
• Automated collection: Technical and behavioural data collected automatically through cookies, server logs, and analytics tools as you use the Platform;
• Third-party sources: Identity verification and fraud prevention data from KYC service providers; payment verification data from payment processors including JazzCash, Easypaisa, HBL, and UBL.

4. Legal Basis for Processing

777cm processes personal data on the following legal bases:

• Contract performance: Processing necessary to operate your 777cm account, process your deposits and withdrawals, and deliver the services you have requested;
• Legal obligation: Processing required to comply with applicable laws including anti-money laundering (AML) regulations, KYC obligations, and fraud prevention requirements;
• Legitimate interests: Processing necessary for fraud detection, platform security, improving 777cm services, and responsible gaming monitoring — where such processing does not override your fundamental rights;
• Consent: Marketing communications and non-essential cookies, where your explicit consent is obtained and may be withdrawn at any time.

5. How We Use Your Data

777cm uses your personal data for the following purposes:

• Creating and managing your 777cm account, including authentication and security;
• Processing deposits, withdrawals, and all financial transactions in Pakistani Rupees;
• Conducting identity verification (KYC) as required by applicable regulations;
• Detecting, investigating, and preventing fraud, cheating, money laundering, and other prohibited conduct;
• Complying with anti-money laundering (AML) obligations and reporting requirements;
• Providing customer support and responding to your enquiries;
• Monitoring gaming patterns for responsible gaming purposes, including identifying signs of problem gambling and applying self-imposed limits;
• Improving 777cm Platform functionality, game content, and user experience based on aggregated and anonymised analytics;
• Sending transactional communications (account confirmations, deposit receipts, security alerts) — these are necessary communications that cannot be opted out of while your account is active;
• Sending marketing communications about 777cm promotions, bonuses, and new games — where you have provided consent or where permitted under applicable law, with an opt-out available at any time.

6. Data Sharing & Disclosure

777cm does not sell, rent, or trade your personal data to any third party for their own marketing purposes. Personal data is shared only in the following limited circumstances:

6.1 Service Providers

777cm engages carefully vetted third-party service providers to assist in operating the Platform, including payment processors (JazzCash, Easypaisa, HBL, UBL, Meezan Bank), identity verification providers, cloud infrastructure providers, and fraud detection services. These providers access your data only as necessary to perform their specific function and are contractually bound to process your data in accordance with applicable privacy standards.

6.2 Legal & Regulatory Authorities

777cm may disclose personal data to regulatory authorities, law enforcement agencies, or other governmental bodies where required to do so by applicable law, court order, or regulatory demand. Where legally permitted, 777cm will notify affected players of such disclosures.

6.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of 777cm's business, personal data held by 777cm may be transferred to the acquiring entity as part of that transaction, subject to equivalent privacy protections.

7. Cookies & Tracking Technologies

777cm uses cookies and similar tracking technologies on the Platform. Cookies are small text files stored on your device that help us operate the Platform, remember your preferences, and understand how you use our services.

Types of Cookies Used

• Strictly Necessary Cookies: Required for the Platform to function. These include session authentication cookies that keep you logged into your 777cm account. These cannot be disabled.
• Functional Cookies: Remember your preferences such as language settings and display options to improve your experience.
• Analytics Cookies: Collect anonymised data about how players navigate the Platform, which pages are visited most, and where technical issues occur — used to improve 777cm's services.
• Marketing Cookies: Used to deliver relevant promotional content about 777cm. These require your consent and can be declined or withdrawn.

You can manage cookie preferences through your browser settings. Disabling strictly necessary cookies will affect your ability to log in and use the Platform. 777cm does not use third-party advertising cookies that track you across external websites.

8. Data Retention

777cm retains personal data for the following periods:

• Active account data: Retained for the duration of your account and for a period of five (5) years following account closure, to comply with anti-money laundering, KYC, and financial record-keeping obligations;
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction;
• KYC documents: Retained for five (5) years after account closure or as required by applicable law, whichever is longer;
• Support communications: Retained for three (3) years from the date of each communication;
• Marketing consent records: Retained until consent is withdrawn plus one (1) year thereafter.

Following expiry of the applicable retention period, personal data is securely deleted or anonymised.

9. Data Security

777cm implements appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Security measures include:

• 256-bit SSL/TLS encryption on all data transmitted between your device and the 777cm Platform;
• Encryption of sensitive data fields (including payment details) at rest;
• Access controls limiting employee access to personal data on a strict need-to-know basis;
• Regular security assessments and penetration testing;
• Segregation of player funds from operational accounts;
• Two-factor authentication availability for all player accounts.

While 777cm takes all reasonable measures to protect your data, no internet transmission is completely secure. You are encouraged to use a strong unique password for your 777cm account and to enable two-factor authentication.

10. Your Rights

Subject to applicable law, you have the following rights in respect of your personal data held by 777cm:

• Right of Access: You may request a copy of the personal data 777cm holds about you;
• Right to Rectification: You may request correction of inaccurate or incomplete personal data;
• Right to Erasure: You may request deletion of your personal data where there is no overriding legal basis for its continued retention (note that AML and KYC obligations may require retention of certain data regardless);
• Right to Restriction: You may request that 777cm restricts processing of your data in certain circumstances;
• Right to Data Portability: You may request a copy of your account data in a structured, machine-readable format;
• Right to Object: You may object to processing based on legitimate interests, including direct marketing — marketing opt-out takes effect immediately upon request;
• Right to Withdraw Consent: Where processing is based on consent (e.g., marketing communications, non-essential cookies), you may withdraw consent at any time without affecting the lawfulness of prior processing.

To exercise any of the above rights, contact 777cm at [email protected]. 777cm will respond within 30 days. Identity verification may be required before processing your request.

11. Children's Privacy

The 777cm Platform is strictly intended for adults aged 18 and above. 777cm does not knowingly collect personal data from individuals under the age of 18. Registration requires age verification as part of the KYC process. Where 777cm becomes aware that personal data has been collected from an individual under 18, that data will be deleted and the associated account permanently closed without delay. If you believe a minor has registered on the Platform, please contact 777cm at [email protected] immediately.

12. International Data Transfers

777cm may transfer personal data to service providers and infrastructure partners located outside Pakistan. Where personal data is transferred internationally, 777cm ensures that appropriate safeguards are in place — including contractual data protection clauses — to provide an equivalent level of protection to that provided within Pakistan. By using the 777cm Platform, you consent to such transfers subject to these safeguards.

13. Third-Party Links

The 777cm Platform does not contain links to third-party websites. All navigation within the Platform directs users to internal pages only. 777cm is not responsible for the privacy practices of any external websites that players may access independently.

14. Changes to This Policy

777cm may update this Privacy Policy from time to time to reflect changes in our data practices, applicable laws, or Platform functionality. Material changes will be communicated to registered players via the contact details on file or through a prominent notice on the Platform. The updated Policy will take effect on the date stated at the top of this page. Continued use of the 777cm Platform following any update constitutes acceptance of the revised Privacy Policy. If you do not accept a revision, you should close your account and cease using the Platform.

15. Contact

For any privacy-related enquiries, data access requests, or complaints, please contact 777cm's data protection team:

Email: [email protected]

777cm aims to respond to all privacy enquiries within 30 days. For general account support, visit the FAQ page. For platform terms, refer to the Terms & Conditions.